Faq

How do I make an appointment?

Appointments can be made by 3 ways:

  • Completing the appointment form on this website
  • Phone or email on the number provided
  • Contacting the bookings office of the preferred hospital location

Do I need private health insurance?

You do not have to have health insurance to have a private consultation or treatment. You can fund your own private treatment.

Do I need referral from my GP?

Insurance providers generally require a GP referral letter to enable you to claim for treatment costs. Sometimes a referral from a physiotherapist will suffice, but check with your insurer.
A referral is preferable but not essential if you are paying for your own treatment.
You might be in a situation where you need to see us in a hurry, in which case the referral letter may not be available. That does not really matter, as long as you have spoken to the insurer.

What should I bring to my consultation?

You should bring the referral letter from your doctor or physiotherapist if available.
Details of your private medical insurance, including your insurance number and authorisation code for the consultation, may also be required.

If you are paying for yourself, you will usually be sent an invoice if you have a permanent address.

What happens if I need an operation?

What will the cost of my treatment be?

For Self pay Patients : A cost for the first consultation is 250 GBP and Follow up is 160 GBP. If you require surgery, quote can be provided after initial consultation.

If you are insured:
Consultation fees, and investigations (such as x-rays, scans and blood tests), tend to be fully covered by the majority of insurers. You may have excess on your policy, which you need to clarify with your insurer. You should check this with your insurance provider ahead of treatment to avoid incurring any unexpected costs.

What about anaesthetic fees?

Anaesthetic Fees are not the direct responsibility of LSSC, but are at a customary level. You will be given the name of the anaesthetist if required.

What about physiotherapy fees?

Fees for physiotherapy, either before or after surgery, are not the responsibility of LSSC. We will recommend a physiotherapist if necessary. Physiotherapy fees are usually covered by health insurance up to a given number of treatments.

If you are self-funding, you will be responsible for physiotherapy costs. If you have bought the package for the procedure, price may include an adequate number of physiotherapy sessions.

What are the non-surgical treatment options?

The non-surgical treatment options include rest, medications including analgesics and antibiotics, injections, and physical/occupational therapy.

Will physiotherapy be required after surgery?

Getting full range of motion, strength, and flexibility back after surgery usually takes time. That is where pre-operative exercise, education, and post-operative physical therapy programs come in – to ensure you are physically and emotionally prepared for surgery and to maximize your recovery after surgery.

What are the risks associated with surgery?

As with any surgery, risks include reactions to anesthesia, bleeding, infection, stiffness and nerve damage. Your doctor will discuss the risks associated with your specific procedure.

When can I return to daily activities?

This varies depending on the type of procedure undergone, and can range from a few days to a few months. Return to all activities, sports and exercise can take up to four to six months. Your doctor will advise you depending on your health condition.

What can happen if surgery is avoided?

Some complications of not undergoing an orthopaedic surgery for your condition include pain, loss of joint motion, joint weakness, numbness and an early onset of arthritis.

What are the most common injuries?

The most common orthopaedic injuries are sprains and strains, fractures, and dislocations. Injuries can occur when playing indoor or outdoor sports or while exercising. Sports injuries can result from accidents, inadequate training, improper use of protective devices, or insufficient stretching or warm-up exercises.